And Still Continues The Starbucks Saga

Their customer satisfaction solution is useless; a $15 Starbucks gift card but there are no Starbucks nearby

Hot Starbucks coffee in a white paper cup with a Starbucks-emblembed coffee holder on a wooden table next to a black cell phone and the top right cover of a book
Photo by KAL VISUALS on Unsplash

The day after my complaint, I received a call from a Starbucks supervisor.

She was impatient listening to me repeat my complaint for the 387th time (because I love repeating myself so many fucking times!).

She wasn’t the least bit concerned about losing a loyal customer (why care about one loyal customer when you have millions?)

She offered me a $15 Starbucks gift card for all my screwed-up orders.

I explained it’s useless to me, as I can only use the card in-store; I have no transportation or Starbucks nearby.

As I was dissatisfied, a district manager called that day to say she planned to find a solution to satisfy everyone.

I’m still waiting.

Any Canadians want to buy a $15 Starbucks gift card?



Robin Christine Honigsberg

Author of “Dysfunctional Me.” Associate Editor & Social Media Manager at Sensitive eccentric. Medium Editor-“AYOT.”