And Still Continues The Starbucks Saga
Their customer satisfaction solution is useless; a $15 Starbucks gift card but there are no Starbucks nearby
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The day after my complaint, I received a call from a Starbucks supervisor.
She was impatient listening to me repeat my complaint for the 387th time (because I love repeating myself so many fucking times!).
She wasn’t the least bit concerned about losing a loyal customer (why care about one loyal customer when you have millions?)
She offered me a $15 Starbucks gift card for all my screwed-up orders.
I explained it’s useless to me, as I can only use the card in-store; I have no transportation or Starbucks nearby.
As I was dissatisfied, a district manager called that day to say she planned to find a solution to satisfy everyone.
I’m still waiting.
Any Canadians want to buy a $15 Starbucks gift card?